...
positionCreated - Walk-in or manual ticket is created
bookingConfirmation - Customer created new booking
bookingActivated - Booking is activated (i.e. timeslot is active)
bookingUpdated - booking was updated (for example rescheduled)
positionRemoved - Staff rejected a ticket
positionRetry - Staff called retry on a ticket
positionCalled - Staff called a position
positionFulfilled - Staff checked-in position
positionCompleted - Staff checked-out position
positionCancelled - Customer cancelled position
positionCancelledByStaff - Staff cancelled upcoming booking
feedbackReceived - Customer updated feedback on ticket
...
message - present for some of webhook types, message that is communicated to customer associated with this event
data
position - Position model current ticket or booking state
type - type of webhook, see above for full list
organization - name of organization that this queue event corresponds to
| Info |
|---|
Changelog 17-02-2021:
|
| Info |
|---|
Changelog 28-01-2021:
|
...
| Code Block |
|---|
{
"message": "Your position: B1. Please come within 15 minutes to avoid cancellation of your appointment. Ticket: https://qr.run/1WPccolK",
"data": {
"position": {
"location": {
"locationName": "Ombori Stress Test 1"
},
"type": "booking",
"priority": 100,
"createdAt": "2021-01-21T14:08:44.038Z",
"locale": "en",
"registrationData": {
"phone": { value: "+48888888888" },
},
"notification": {
"type": "phoneNumber",
"settings": {
"from": "",
"to": "",
"recipient": ""
}
},
"numberOfPeople": 1,
"booking": {
"start": "2021-01-21T14:10:00Z",
"end": "2021-01-21T14:15:00Z",
"virtualAppointment": {
"isEnabled": false
}
},
"status": "pending",
"label": "B1",
"id": "65e8eb52-7bba-4393-9a59-0b29c9251959",
"queue": "b23bea4f-8e8a-4da6-b413-04454f8428aa",
"bookingReminderAt": null,
"fulfilledAt": "2021-01-21T14:10:00.479Z",
"leaveReminderAt": null,
"leaveAt": null
}
},
"type": "bookingActivated",
"organization": "ombori"
} |
Booking updated webhook
| Code Block |
|---|
{
"data": {
"position": {
"location": {
"locationName": "Ombori Stress Test 1"
},
"type": "booking",
"priority": 100,
"createdAt": "2021-01-21T14:08:44.038Z",
"locale": "en",
"registrationData": {
"phone": { value: "+48888888888" },
},
"notification": {
"type": "phoneNumber",
"settings": {
"from": "",
"to": "",
"recipient": ""
}
},
"numberOfPeople": 1,
"booking": {
"start": "2021-01-21T14:10:00Z",
"end": "2021-01-21T14:15:00Z",
"virtualAppointment": {
"isEnabled": false
}
},
"status": "pending",
"label": "B1",
"id": "65e8eb52-7bba-4393-9a59-0b29c9251959",
"queue": "b23bea4f-8e8a-4da6-b413-04454f8428aa",
"bookingReminderAt": null,
"fulfilledAt": "2021-01-21T14:10:00.479Z",
"leaveReminderAt": null,
"leaveAt": null
}
},
"type": "bookingUpdated",
"organization": "ombori"
} |
...