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type – to determine appropriate content in the dynamic template, one of values:
bookingConfirmation – Customer created booking
bookingRescheduled
- Customer rescheduled booking date/timeremindedAboutBooking
– Booking reminder for customerbookingActivated – Booking is activate and is a queue ticket now
positionCancelled – staff removed future booking created by the customer
positionCancelledByCustomer
- Customer cancelled positionnotifiedToApproach - notify customer that it’s his/her turn soon
positionCalled – Position called by staff
positionRetry – staff pressed ‘Retry’ because customer did not show up
positionRejected – staff pressed ‘Reject’ to remove ticket
feedbackRequested
- an email with reminder to provide feedback (if not provided yet)
position – Position model schema
actionLink – link to present to customer, link depends on email type (see below)
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