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Sidebar menu
Queue manager - send this link to staff members who manage the queue
Booking – send this link to staff members who manage the Appointment Calendar
Download Booking QR code – you can put this QR code on a poster, digital signage, or on your website
Download Ticket QR code - you can put this QR code on a poster or digital signage, it allows your visitors to join the queue
General settings:
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Enable Admin UI ticket printing: To use printed tickets in addition to the mobile-only solution.
Enable check-in by scanning QR code from ticket: This lets the staff manager use the camera on their personal device to check people in, by scanning a QR code on the visitor’s phone ticket or printed ticket. If you have a steady flow of people coming in, you can use this feature to speed up the process.
Customers can cancel ticket: Enable cancellation
Automatically check out tickets when calling in a new ticket (Serving mode and Email login are required): When the Queue manager calls the next ticket in and still has another ticket under the Serving (Serving column) which is assigned to the Queue Manager, the ticket from the Serving will be checked out automatically.
Notify X pending positions*: Notify someone waiting that it will soon be their turn to approach the entrance, based on the number of tickets in front of them in the queue. For example, if only one person is in front of you, you will be called to approach the entrance.
A maximum number of people per general (A-type) ticket*: Set a limit on how many people can register on a single ticket.
Walk-in ticket prefix: You can set a custom prefix label for general (walk-in) tickets. By default, these tickets get the A prefix (eg. ticket number “A23”). If Categories are specified, labels from Categories will be used instead
Admin UI ticket prefix: You can set a custom prefix label for manually issued tickets. By default, these tickets get the M prefix.
Stations (Queue can have multiple stations. Define them here): Enabling stations means that one queue can hold multiple endpoints, for instance, multiple cash registers in a single store.
Custom information for tickets: You can add a custom information text field to your tickets, for examples safety instructions or information to your email, etc.
Auto checks out after minutes (only when the Show serving tab is enabled): if the Queue manager doesn’t Check the ticket out manually, the system will check it out automatically after a specified amount of minutes.
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Categories
Enable the categories to registration flow for the customer information.
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(Screenshot how a ticket with a category looks in the queue manager)
Booking
Enables customers to book a time slot to join your queue and fill out registration fields
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