Page Comparison

1. Features

   1. Feedback collecting: we will automatically send a reminder to leave feedback in sms \ email if feedback feature is specified. Email type: feedbackRequested

   2. Bookings mode: now you can select default type for booking. Physical by default. If only one is is specified it will be used as default without option to change
      

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   3. Auto call next mode (only for Email login + Serving): when manager press Call next it automatically check out the customer from serving tab

   4. Bambuser: now shows a link to digital call even when position is under serving

2. Bugfixes

   1. Fixed bug when in calendar items are not properly positioned when we have assignment + amount of people + time

   2. Fixed prefilling for curbside

   3. Added bambuser call link to the request

   4. Fixed double sending emails with confirmation to customers for virtual bookings

   5. Fixed bug that you can’t save empty list of phone numbers as allow all countries

   6. Fixed that you can’t save empty input without notification time (if it was added)

   7. Fixed a bug that you can’t save empty list of separate booking hours (for setup with empty separate booking hours but specified special booking hours)

1. Registration feature: now you can specify a lot of different types of questions which customer has to put during flow before

   1. Booking:

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   2. Walk in:
      

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   3. Console settings, examples:
      

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      How it looks in Queue manager, now we are showing in the Queue manager info captured during registrations
      

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      Important note: we removed “enable sms” and “enable email” checkboxes. Now they are replaced by Phone and Email items from registration flow.

2. New feature: Ding dong sound will work for digital calls in Queue manager (Bambuser integration)

3. Fixed mobile view - now amount of people \ tickets is shown correctly

4. New feature: New dynamic templating - you can specify custom email template for Digital booking confirmation and Booking confirmation on organization level.

5. New feature: You can set custom favicon and title for site (organization level)

6. New feature: You can enable ding dong sound for curbside when it’s activated.

7. New feature: New customizable sms message: When new walk in ticket is issued, when ticket is called next
   

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8. Smaller fixes, stabilization

1. Analytics: removed Booking tab from Overview. Data is migrated to other tabs, please use Tickets page with “Bookings” filter for getting information about bookings.

2. Analytics: added a new page with Bambuser Digital call analytics. Applied to digital calls only through Bambuser system

3. Curbside: added ding dong sound settings - now you will be able to hear a sound when customer is approaching

4. Multiple bug fixes and stabilizations

5. Customizable SMS: added ability to customize “General (walk-in) ticket is issues” and “Called a ticket next” messages.

6. Auto call next - works only with setup sensors + queue manager who is scanning the tickets. If there is some capacity, the next ticket will be notified to go in. Queue manager scan the ticket to go into, sensor increase actual amount of people in location

1. New: Auto call feature (with sensors for signal queue without desks)

2. Fixes: fixed adding into apple wallet

1. New layout for queue manager UI

   1. Now for big displays (tablets in horizontal and desktops) 3 columns layout enabled by defaults (managers see all columns at the same time)

   2. New color schema for positions cards

   3. Focus mode (top right corner, eye symbol) - will show tickets only assigning on you for Now calling and Serving columns. Pending will show your and unassigned tickets

   4. Added number of tickets for each column

   5. Added number of assigned ticket for each column

   6. Small screens got updated layout with tabs
      

      

2. External id configuration is added in Console. This property will be provided for queue for integration purpose

3. Added special bookings hours logic

   1. Added new section in Console. You need specify date, period and custom capacity. If you want to disable something, just put capacity to 0. For blocking the whole day just put period like from 00:01 up to 23.00 and specify capacity to 0.
      

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   2. In booking UI and api you will see selected dates with custom information

Fixes \ internal improvements:

1. Fixed delete appointment logic for physical bookings

2. Updated logic for digital call negotiation during creating

   Console changes

   External id configuration is added in Console