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Enable integration to have Digital Call with our Partner Bambuser.
Please reach the Ombori team for support here.
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Enable or disable digital call
Agent base URL - received from Bambuser (a page to open a call for agents)
API token - token received from Bambuser to make API calls
Customer URL template - Url which redirects the customer to the call page
Routing timeout - optional parameter, which determines interval time for searching next available agents
Digital call queue type - Default or Global - for single queue/store it should be Default. When we have a queue responsible for calling multiple queues/stores, we should select Global
Global queue ID - when it’s the Default digital call queue type, and you want to have your queue connected to the global digital call queue, then you should type the id of the global queue here.
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