Go to console: https://console.omborigrid.com/grid/organisations
Select the Ombori organisation:
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Select virtual queues in the list
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Here you see overview and setting, press settings
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Login in the Console
Select Virtual Queues in the left side menu. For creating a new queue we need to go to Settings tab.
Feature list:
1. Occupancy - counting of the people, open\close door
2. Queue - general Queue system
3. Booking - using for booking (calendar?)
4. Curbrsidepickup
Please use user guide for filling other fields if you don’t know what should be there.
Logo - put your log in the file section, after you’ll get the link (click “edit”). Please use this one for link in Logo url
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Web push - please select this for all cases, it works fine for android devices
Notify extra pending position - you can use 1
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Queue and occupancy - main features of queue system, most likely you want to enable them by default.
Booking - enables ability to provide link for you customers for booking specific time for visit.
Curbside pickup
Note: Please check user guides for more details on settings.
Main settings:
Logo url - please upload you logo into Files (Media library) and get the link from there (click Edit on the item and you’ll find the link)
Web push and sms - send push notifications. Works android devices, we use apple wallet as an option for iOS or sms notifications for others devices.
Notify extra pending position - when we need to notify customer that the person should leave soon.
Note: if you selected Enable SMS: Code - it should be a uniq code for the organisation
Phone numbers
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should be setup by Ombori side, please reach them for help with
In the right panel of queue you can find some useful links We have different environments: queue.EU (or dev, or qa). Dev or qa could has lack of some features. :
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How open the queue?
Open Queue manager (link in top right corner)
Use pin for entering (check previous page with setting)
Settings (top right)
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4. Enable (open) the queue
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Roles in the Console:
Admin and sys admin. Only these roles can create a new queue
Editor can change setting for view
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