Enable the use of tags. This means that you can differentiate between different type of customer tickets, corresponding to the tag.
Enable queue status update delivery via web notifications
Notify via SMS. If no phone number provided, you should disable this option.
Code – need for SMS Tickets flow, please read User guide for more details
Phone number of the SMS gateway.
Set the default phone number country.
Allowed phone number countries: in case if you want to restrict some phone numbers. Used for some specific cases, you don’t need to update this if Ombori provide phone number for you
Leave after minutes – if set will notify customers that they should leave the store. We’ll send the message in X minutes after ticket was created. Won’t notify if not specified.
Leave reminder notification after minutes – if set will notify customers in advance that they need to leave soon. Will send the message in X minutes after ticket was created. Won’t notify if not specified.
Enable registration will reveal the Registration flow, allowing you to collect user information before continuing on with the ticket creation for the user.
Lets you use printed tickets in addition to the mobile only solution.
This lets the staff manager use the camera on their personal device to check people in, by scanning a QR code on the visitor’s phone ticket or printed ticket. If you have a steady flow of people coming in, you can use this feature to speed up the process.
Set average waiting time. This will let the users know how much they approximately have to wait, based on the number of people ahead of them (minutes get added up depending on the people ahead).
Notify someone waiting that it will soon be their turn to approach the entrance, based on the number of tickets in front of them in the queue. In example, if only one person is in front of you, you will be called to approach the entrance.
