Queue Settings

Enable the use of tags. This means that you can differentiate between different type of customer tickets, corresponding to the tag.

Enable registration will reveal the Registration flow, allowing you to collect user information before continuing on with the ticket creation for the user.

Lets you use printed tickets in addition to the mobile only solution.

This lets the staff manager use the camera on their personal device to check people in, by scanning a QR code on the visitor’s phone ticket or printed ticket. If you have a steady flow of people coming in, you can use this feature to speed up the process.

Set average waiting time. This will let the users know how much they approximately have to wait, based on the number of people ahead of them (minutes get added up depending on the people ahead).

Notify someone waiting that it will soon be their turn to approach the entrance, based on the number of tickets in front of them in the queue. In example, if only one person is in front of you, you will be called to approach the entrance.

Set a limit on how many people can register on a single ticket.

You can set a custom prefix label for general (walk-in) tickets. By default, these tickets get the A prefix (eg. ticket number “A23”).

You can set a custom prefix label for manually issued tickets. By default, these tickets get the M prefix.

Enabling stations means that one queue can hold multiple end points, for instance, multiple cash registers in a single store.

You can add a custom notice to your tickets, like safety instructions.